Privacy Policy

Information We Collect

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We may collect personal information from you in various ways, including:

• Personal Identification Information: When you register for a retreat, subscribe to our newsletter, fill out a form, or interact with our website, we may collect information such as your name, email address, phone number, and mailing address.
• Payment Information: When you make a purchase or reservation, we collect payment details, such as credit card information, billing address, and transaction history.

• Health Information: To tailor our wellness activities to your needs, we may collect health-related information you voluntarily provide, such as dietary preferences, medical conditions, or wellness goals.

• Device and Usage Information: We may collect information about the device you use to access our website, including IP address, browser type, operating system, and usage data, such as pages visited and time spent on the site.

• Communications: Any communication you have with us, including emails, phone calls, or messages, may be recorded and stored.

How We Protect Your Information

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We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and restricted access to your data. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

How We Use Your Information

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We use the information we collect for various purposes, including:

• Service Provision: To process your reservations, provide our wellness and educational services, and ensure a personalized experience during your stay.

• Communication: To send you updates, promotional materials, and respond to your inquiries.
• Health and Safety: To ensure your safety and wellbeing by understanding any health needs or restrictions.

• Payment Processing: To securely process payments and manage your bookings.

• Improvement of Services: To analyze usage trends and improve our offerings, website, and customer service.

• Legal Compliance: To comply with legal obligations, protect our rights, and enforce our terms and conditions.

Sharing Your Information

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We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties who assist us in operating our retreat center, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also share your information when required by law or to protect our rights.